TUTA Family Georgian Cuisine ("TUTA", "we", "us", or "our") operates the website tuta-ottawa.com and provides online food ordering services to customers in Ottawa and surrounding areas. We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.
By using our website or placing an order, you agree to the collection and use of your information as described in this Privacy Policy.
When you place an order or contact us, we may collect:
We use your personal information to:
All payment transactions are processed by Square Inc., a third-party payment processor. When you proceed to checkout, you are redirected to Square's secure payment page. TUTA does not receive, store, or process your credit card or banking information. Square's privacy policy is available at squareup.com/ca/en/legal/general/privacy.
Our website uses the following third-party services that may collect data:
We use Square's Instant Profiles feature. When you make a payment, Square automatically creates a customer profile associated with your payment card. This allows us to track your order history and improve your experience. You may contact us to request deletion of your profile at any time.
Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and support our marketing efforts. By continuing to use our website, you consent to the use of cookies. You may disable cookies in your browser settings, though this may affect some website functionality.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, and reporting requirements. Order records are typically retained for a minimum of 7 years in accordance with Canadian tax law.
Under Canadian privacy law, you have the right to:
To exercise these rights, contact us at: tuta.kitchen.on@gmail.com or call +1 (613) 890-8347.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Order data is transmitted over secure (HTTPS) connections.
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.